THE TEAM
ABOUT US
Bad experiences and poor service can be disappointing.
We have a passion for outstanding customer service.
Service Writer
Jose Navarro
As a trained user of Autoleap software to manage day-to-day service writing operations at KAR-RCM, LLC, I am responsible for overseeing repair processes and ensuring exceptional customer service. I excel at coordinating repairs, managing service schedules, and providing accurate estimates to help customers make informed decisions about their vehicle care. With a strong focus on reliability-centered maintenance, I prioritize proactive solutions that minimize breakdown risks and enhance vehicle performance.
Passionate about delivering top-notch service, I work to build customer trust and support our team in maintaining the highest standards of quality. By focusing on attention to detail and a customer-first approach, I aim to make every visit a seamless, stress-free experience, fostering lasting relationships built on trust and transparency.
Lead Mechanic/Shop Manager
Joe Garcia
I’m a family-oriented auto mechanic with over 10 years of experience in both the automotive and diesel industries. I specialize in diagnosing and repairing gas and diesel engine malfunctions, as well as providing thorough multi-point inspections, service, and maintenance on all vehicle types. In addition, I offer inspections and maintenance for farm equipment, including tractors, tractor-trailers, and forklifts. You can trust that I’ll provide an honest and fair diagnosis for your vehicle’s needs. Se habla español. Come see me for reliable, quality service. Thank you, and God bless!
Technician 1
Gustavo Chavez
Meet our auto mechanic technician, a true expert with years of experience under his belt. Having worked alongside his brother, a master mechanic, he has honed an exceptional attention to detail and a deep passion for his craft. Known for his tireless work ethic, he embraces the long, hard days in the garage, proudly wearing the grime and sweat of a job well done—often joking that he loves smelling like a monkey after a busy day. More than just a technician, he's driven by a genuine desire to help people and ensure their safety on the road. His dedication to maintaining high standards and prioritizing road safety shows in every repair. Always eager to share his knowledge, he’s a team player who takes pride in mentoring others and passing on his expertise, ensuring the next generation of mechanics is just as skilled and passionate about the work as he is.